Privacy Policy

RMTOURS is committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use and protect the personal information you provide us when using our services.

1. Information collected:

• We collect personal information provided by you during the booking process, such as name, email address, telephone number, payment information and Tour preferences.

• We may also automatically collect non-personal information, such as browser type, operating system, IP address and usage data, when you interact with our platform.

2. Use of Information:

• We use your personal information to process your bookings, provide the services you have requested, communicate with you about your booking and send you information relating to your interest in our tours and activities.

• We may use non-personal information to improve the functionality and performance of our platform, personalise your user experience and carry out market and trend analysis.

3. Sharing Information:

• We do not share your personal information with third parties, except when necessary to provide the services you have requested, fulfil legal requirements or protect our rights, property or safety.

• We may share non-personal information in aggregate and anonymised form for analysis and marketing purposes.

4. Data Security:

• We have implemented administrative, technical and physical security measures to protect your personal information from unauthorised access, misuse, alteration or destruction.

• However, please note that no data transmission over the Internet or electronic storage is completely secure and we cannot guarantee the absolute security of your information.

5. Cookies and Similar Technologies:

• We use cookies and other tracking technologies to improve the functionality of our platform, analyse usage trends, personalise content and advertising and provide a more relevant user experience.

• You can choose to refuse cookies by adjusting your browser settings, but this may affect the functionality of our website.

6. Consent and Changes to the Privacy Policy:

• By using our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

• We reserve the right to modify this Privacy Policy at any time by publishing the updated version on our website. Your continued use of our services following the changes constitutes acceptance of the new policies.

For any questions or concerns about our Privacy Policy, please contact us through our support channels.